Our Reviews
Brenda M|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
7/24/2025
Website address has you on Fowler, service entrance actually off Central. For a first time visitor very confusing. You service area is very crowded and congested and claustrophobic. Your tech had difficulty correcting my file - more of your software issue than his ability - my truck is a 2022 not a 2021. he added the vehicle in order to service my 2022 truck, now I'm getting notices on the 2021 for missing the appointment. Really annoying. Unlikely I'll return.
7/25/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
FORT MYERS, FL
Godwin A|2025 Chevrolet Equinox EV
Confirmed Sales Customer
7/29/2025
The sales person assisted with the info needed. No pressure on me to buy. The sales person responded to emails and phone calls promptly, even on his off work day. Overall experience was excellent.
JEFF PRINCILE
7/31/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help!
FORT MYERS, FL
Jesus S|2025 Chevrolet Silverado 3500 HD
Confirmed Service Customer
7/29/2025
The worst customer service i have ever ran into, I gave one star if i was able to do "0" I will have done it, someone needs to train Carl M. what Customer service Excellence looks like (CSI ), he apparently did not get any, very rude, does not answer the phone, does not follow up with customers on the status of their vehicle. We do appreciate that the service manager was very nice but when it comes to Carl M. He needs to get trained on, following up on customers, advising customers, answering the phone after 4 or 5 calls, I don't know how long lunch is, im hoping it is an hour long, from 10am till 3 pm, Carl M. was out to lunch, at least that was what we were told. Every time we called, he was out to lunch. by 3 pm on Friday we gave up calling. All we wanted to know was if our fleet truck was ready, which was left there 4 to 5 days prior. Well, we never got and answer, we waited till the following Monday to call again, finally someone not Carl M., went and checked and found out the truck was done since Tuesday, and we were following up on Friday to no avail. I will try to avoid taking any of our trucks to that this dealership, now if I have no choice I will take it, but I will not want Carl M. to be my "Service writer, or Service Advisor"
7/31/2025
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
MIAMI, FL
Kathereen K|2025 Chevrolet Traverse
Confirmed Sales Customer
7/22/2025
The salesman was very knowledgeable and made my purchase experience go smoothly.
MAXIMILIAN GARCIA DIEZ
7/23/2025
Thank you for the great feedback! We’re glad your purchase experience was smooth and informative thanks to your knowledgeable salesperson. When buying a car feels effortless, we know we’ve done things right from the first handshake to the final key turn.
CAPE CORAL, FL
Robert K|2014 Chevrolet Equinox
Confirmed Service Customer
8/1/2025
I brought in a key fob for my 2014 Equinox, to have it programmed, and the key cut. Denis was wonderful. He was polite, and had me out of there in less than 15 minutes. However, I was erroneously charged sales tax, I previously worked more than 3 1/2 years for the FL Dept. of Revenue, GTA. At that time, the policy was that there was no sales tax on services only. While at Victory, I called Revenue, and was informed that the policy remained the same. The representative provided me with the form numbers for seeking a refund. I will also e-mail Nellie about this situation.
8/2/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CAPE CORAL, FL
Elaine M|2025 Chevrolet Trax
Confirmed Sales Customer
8/5/2025
The sale took to long to complete and the vehicle was not detailed due the length of time I had to spend there.
MICHAEL FURTADO
8/6/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
NORTH FORT MYERS, FL
Donald O|2025 Chevrolet Trax
Confirmed Sales Customer
7/29/2025
Everyone was very helpful
MAXIMILIAN GARCIA DIEZ
7/31/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CAPE CORAL, FL
Damon B|2025 Chevrolet Blazer EV
Confirmed Sales Customer
8/4/2025
Had a title issue with car o was trading in. Dealer took care of the issue and got things moving easily.
RICHARD SANETTI
8/5/2025
Thanks for sharing your experience—we’re happy the title issue was resolved quickly and smoothly. Turning potential headaches into hassle-free solutions is what we’re here for, and we’re glad everything kept moving without a hitch.
FORT MYERS, FL
Gary M|2025 Chevrolet Equinox EV
Confirmed Sales Customer
7/31/2025
Mitch worked with me to get the best deal possible. Very professional and knowledgeable
MITCHELL MICKENS
8/1/2025
Mitch will be thrilled to hear your kind words! Professionalism and knowledge make all the difference when it comes to getting the best deal possible, and it’s great to know you felt that support every step of the way.
LEHIGH ACRES, FL
Ilena P|2026 Chevrolet Equinox
Confirmed Sales Customer
8/13/2025
Very good experience, from the seller, the manager, the financier, super happy and pleased, thank you very much.
ALAIN JIMENEZ RIVERO
8/14/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
LEHIGH ACRES, FL
Joselin L|2025 Chevrolet Traverse
Confirmed Sales Customer
7/22/2025
It took a village to help me get the deal that I was looking for but they made it happen!
DESTYNE RAMIREZ
7/23/2025
We love the energy in this review! It may have taken a village, but we’re glad we had the right crew to help make your deal happen. Around here, teamwork is our secret superpower—and your satisfaction is the win we’re always aiming for.
CAPE CORAL, FL
Marianne O|2025 Chevrolet Trax
Confirmed Sales Customer
7/25/2025
Staff friendly. Efficient process, would highly recommend this dealership.
EMILIO RAMIREZ
7/26/2025
Thank you for the recommendation! Friendly staff and an efficient process are what we aim to deliver every time. Knowing you’d suggest us means we’re definitely headed in the right direction.
NORTH FORT MYERS, FL
Richard W|2025 Chevrolet Colorado
Confirmed Sales Customer
7/25/2025
Richard was the most transparent, kind and Responsive car salesperson that I have ever Engaged. He is a great asset for your company.
RICHARD DAY
7/26/2025
Richard sounds like a real star, and we’re thrilled to hear how transparent, kind, and responsive he was. Great people make great experiences, and we’re lucky to have him as part of the family.
CAPE CORAL, FL
Steve C|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/1/2025
Fast service oil and filter 30 minutes thank you
8/2/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
CAPE CORAL, FL
John F|2025 Chevrolet Trax
Confirmed Sales Customer
8/5/2025
Very helpful, no pressure. Very friendly
MICHAEL FURTADO
8/6/2025
Helpful, friendly, and pressure-free — that’s the kind of service that feels like a breath of fresh air. We’re so happy you experienced exactly that and hope to keep that vibe going for every visit.
ALVA, FL
Cecil H|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
8/12/2025
Richard Day is always on top of his game
RICHARD DAY
8/13/2025
Richard will be thrilled to hear your kind words! Staying on top of things is what he does best, and we’re glad it made a positive difference in your visit—we look forward to seeing you again soon!
IMMOKALEE, FL
Carlos D|2023 Chevrolet Camaro
Confirmed Service Customer
8/14/2025
Great services
8/16/2025
Hello, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
FORT MYERS, FL
Maslen L|2022 Chevrolet Blazer
Confirmed Service Customer
7/21/2025
Muy buen servicio
7/22/2025
Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión.
LEHIGH ACRES, FL
Elsa O|2024 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
8/1/2025
John was great! He was able to work with us, as to pricing and our requests. The vehicle was delivered as promised and in a timely fashion, as agreed. John was very professional and the purchase process itself was simple. The entire experience from beginning to end great. The hubby and I are happy we chose Victory Lane Chevrolet!
DESTYNE RAMIREZ
8/2/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Victory Layne Chevrolet! We sincerely value your business and look forward to your next visit. Take care!
CAPE CORAL, FL
Ronald P|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/1/2025
Simple and easy transaction. Richard Day, Chris and Justin are accommodating and a pleasure to deal with..
RICHARD DAY
8/2/2025
Hi, thank you for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
FORT MYERS, FL
Steve J|2019 Chevrolet Traverse
Confirmed Service Customer
8/10/2025
Daniel was excellent.
8/11/2025
Thank you for your kind review about our staff! We hope to be of service to you again in the future. Take care!
FORT MYERS, FL
Christopher K|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
8/19/2025
Who ever did the tire rotation did not put the tires to the correct air pressure.
8/21/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
LEHIGH ACRES, FL
William T|2024 Chevrolet Colorado
Confirmed Service Customer
8/21/2025
Great service representatives but it should not take 4 hours for a battery check and an oil change if you have an appointment.
8/22/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
FORT MYERS, FL
Madison K|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/25/2025
Everyone was very helpful and Ben was attentive to my needs and wants regarding my new vehicle
HOUSE HOUSE
8/26/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
ENGLEWOOD, FL
Rachel L|2026 Chevrolet Trailblazer
Confirmed Sales Customer
8/16/2025
Very quick and fast! i loved it!
DESTYNE RAMIREZ
8/17/2025
Hi, thank you for taking the time to leave a review for us at Victory Layne Chevrolet! We're looking forward to your next visit!
FORT MYERS, FL
Yaima A|2025 Chevrolet Trax
Confirmed Sales Customer
8/17/2025
Muy bie
ALAIN JIMENEZ RIVERO
8/18/2025
Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión.
NAPLES, FL
Lucia C|2025 Chevrolet Traverse
Confirmed Sales Customer
8/21/2025
Fantastic. Everything was perfect. I've been guided step by step, from the choice of the car, till the purchase. Great ezperience. Also a wonderful follow up in the following days
RICHARD SANETTI
8/22/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit. Take care!
CAPE CORAL, FL
Jeffrey L|2023 Chevrolet Traverse
Confirmed Service Customer
9/8/2025
Quick service. Good service.
9/9/2025
Hi, thank you for taking the time to leave a review for us at Victory Layne Chevrolet! We're looking forward to your next visit!
CAPE CORAL, FL
Marc H|2024 Chevrolet Equinox
Confirmed Service Customer
9/11/2025
You did ok
9/12/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
LEHIGH ACRES, FL
David M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/17/2025
I recently had the pleasure of purchasing a car from Melissia Johnson at Victory Layne Chevrolet, and I can confidently say it was one of the best buying experiences I've ever had. From start to finish, the entire process was seamless and enjoyable. Walking into the dealership, I was immediately greeted by a friendly and knowledgeable sales associate. They weren’t pushy at all, which was a huge relief. Instead of rushing me into making a decision, they took the time to understand my needs and preferences. I felt like they genuinely cared about finding me the right car, rather than just making a sale. I really appreciated how upfront they were about pricing, including all fees and taxes. There were no hidden costs or last-minute surprises, which can often be a concern when buying a car. They also walked me through all the financing options in detail, explaining the pros and cons of each without any pressure to go with a specific choice. Negotiation is often the most stressful part of car buying, but it wasn’t with Melissa at Victory Layne Chevy. They gave me a fair offer from the start and were open to discussions. They worked with me to come to a price that was within my budget, and I felt like I was treated fairly throughout. The finance department was exceptional. They offered me a range of options that fit my financial situation, and there was no hard sell on upsells like extended warranties or extras that I didn’t want. The terms were clear, and they ensured I understood everything before I signed any documents. This car-buying experience was stress-free, professional, and customer-focused. From the initial consultation to the final delivery, everything was top-notch. I never felt rushed or pressured, and the transparency and honesty made the whole process enjoyable. I highly recommend Melissa at Victory Layne Chevrolet to anyone looking for a no-hassle, positive car buying experience.
MELISSA JOHNSON
9/18/2025
Melissa and the Victory Layne Chevrolet team will be thrilled by your thoughtful feedback. We’re delighted your car-buying experience was stress-free, transparent, and truly customer-focused. It’s exactly the kind of experience we aim to provide every time, and we can’t wait to help you—or anyone you recommend—find the perfect vehicle in the future!
CAPE CORAL, FL
Richard D|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
8/5/2025
Our salesman was very professional and went out of his way to make sure we got everything we wanted in this purchase
HOUSE HOUSE
8/6/2025
It’s wonderful to hear your salesman went the extra mile to make sure your purchase was just right. That level of professionalism and care is what we pride ourselves on, and we’re honored to have made your experience a great one.
NORTH FORT MYERS, FL
Bernarda Q|2026 Chevrolet Equinox
Confirmed Sales Customer
8/10/2025
Took car back to have DuPont done, wasn’t guided where to go from scheduling the appointment but our sales guy took care of everything afterwards
HOUSE HOUSE
8/11/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Victory Layne Chevrolet! We sincerely value your business and look forward to your next visit. Take care!
MOORE HAVEN, FL
Rebecca K|2025 Chevrolet Blazer
Confirmed Service Customer
8/10/2025
Mitch was extremely helpful with the procress of turning in my old lease and leasing a new vehicle. Quickest dealership experience I've ever had, which I thoroughly enjoyed.
8/11/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Victory Layne Chevrolet! We sincerely value your business and look forward to your next visit. Take care!
NORTH PORT, FL
Edward C|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
8/19/2025
Overall good but there was a couple of issues. Don’t want to point fingers because I plan on going back for service
8/21/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
CAPE CORAL, FL
Timothy S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
9/9/2025
Friendly and helpful
9/10/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Victory Layne Chevrolet and we hope to see you again soon! Thank you, and have a fantastic day!
LEHIGH ACRES, FL
John Z|2025 Chevrolet Equinox EV
Confirmed Sales Customer
9/11/2025
My experience was the best ever in my life. No issues at all. No haggling. No back and forth to a manager. Had the inventory in stock. Knowledgeable salesperson and finance
RICHARD DAY
9/12/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
CAPE CORAL, FL
Richard B|2023 Chevrolet Blazer
Confirmed Service Customer
9/18/2025
was on time and very courteous.
9/19/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
FORT MYERS, FL
Patrick C|2025 Chevrolet Traverse
Confirmed Sales Customer
9/28/2025
Great staff, communication, and will be back for next vehicle. Sales person was top notch.
DESTYNE RAMIREZ
9/29/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Victory Layne Chevrolet and we hope to see you again soon!
CAPE CORAL, FL
Omar H|2025 Chevrolet Tahoe
Confirmed Sales Customer
9/26/2025
We had another awesome experience from start to finish! We have purchased multiple vehicles from this dealership and our Salesperson, Jenny Nacismos is the Best!!!! We had a specific color and trim package that we wanted and she spent a lot of time researching local and incoming inventory until she found exactly what we were looking for. Once we found our car that met our needs, she worked so hard to get us the very best price! We could not have asked for a better experience and would definitely recommend Victory Layne Chevrolet in Fort Myers if you’re looking to purchase a vehicle! Thanks Again to the Team!!!!! Until Next Time!!!
JENNY NASIMOS
9/27/2025
Hi, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
LEHIGH ACRES, FL
Garry G|2025 Chevrolet Silverado 1500
Confirmed Service Customer
9/26/2025
4 large grease hand prints were left on the hood of my truck, I asked to replace driver side wiper, and it did not happen.
9/27/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
LEHIGH ACRES, FL
Donald O|2025 Chevrolet Trax
Confirmed Service Customer
9/26/2025
Communication was a problem but it was our first experience with service at VL
9/27/2025
Thank you for the feedback. We appreciate hearing your comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
CAPE CORAL, FL
Grady P|2026 Chevrolet Traverse
Confirmed Sales Customer
9/27/2025
The dealership and salesman were great, everything happened on time and I love the new car.
JOHN MELTON
9/28/2025
Congratulations on your new vehicle! We hope to be of service to you again in the future. Best wishes, Victory Layne Chevrolet
CAPE CORAL, FL
Jeffrey B|2026 Chevrolet Colorado
Confirmed Sales Customer
9/27/2025
Alexis was great and a good personality
RICHARD DAY
9/28/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely thank you for the positive review, and look forward to seeing you again soon! Best wishes, Victory Layne Chevrolet
NORTH EASTON, MA
Candace J|2025 Chevrolet Trailblazer
Confirmed Service Customer
9/27/2025
Very good service
9/28/2025
Wow, it's experiences like yours that really keep us motivated! Thank you, and have a fantastic day!
PUNTA GORDA, FL
Rita C|2026 Chevrolet Equinox
Confirmed Service Customer
10/13/2025
Melissa, my salesman was very tentative to my needs and directed me to the service department and then from there they were able to fix my car right then and there
10/14/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
PUNTA GORDA, FL
Brett T|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/31/2025
Had my 2022 Silverado experience engine failure. Since it was out of warranty I was going to have to replace the engine or get a new truck. Victory Layne gave me a good trade value for my truck and helped with discounts so I wasn't buried in a huge payment
JENNY NASIMOS
9/1/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
NAPLES, FL
Jeffery R|2025 Chevrolet Colorado
Confirmed Sales Customer
10/7/2025
Awesome buying experience. Mitch Mickens was very helpful.
MITCHELL MICKENS
10/8/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
FORT MYERS, FL
Jeremy G|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
10/7/2025
My salesperson Emelio was awesome. Very helpful and responsive! He made my buying process as easy as I’ve had.
EMILIO RAMIREZ
10/8/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CAPE CORAL, FL
Alexandria W|2025 Chevrolet Trailblazer
Confirmed Service Customer
10/7/2025
I was very happy with the service I received. It was completed and I will be back for further service appointments.
10/8/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
FORT MYERS, FL
Mark N|2025 Chevrolet Colorado
Confirmed Sales Customer
10/7/2025
This was the best experience purchasing a vehicle, I have every had(about to turn 65). Let me start and finish with Ricky my sales associate, upbeat, knowledgeable, and personable. I appreicate those qualities in a person, he made it easy. I took about a week, I did my homework and talked to other dealers. I just kept comming back to people and where I felt comfortable. I was nervous about buying a 4 cylinder, I am very happy with the performance and how my Colorado rides and looks. Again Shout out to "Ricky Bobby" a true gem.
RICHARD SANETTI
10/8/2025
Thank you for the great feedback. We're thrilled to hear that your experience was such a positive one and that Ricky made you feel comfortable and well taken care of throughout the process. It's always our goal to make things as smooth and stress-free as possible. Enjoy your new Chevrolet Colorado, and thank you again for choosing us!
CAPE CORAL, FL
Blaise M|2023 Chevrolet Traverse
Confirmed Service Customer
10/9/2025
We waited and it was done quickly
10/10/2025
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
CAPE CORAL, FL
Karla C|2024 Chevrolet Trax
Confirmed Service Customer
10/14/2025
Good service!!
10/15/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
LEHIGH ACRES, FL
Richard B|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/18/2025
Fast and courteous sevice
8/20/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
ALVA, FL
Norman S|2024 Chevrolet Equinox
Confirmed Service Customer
8/18/2025
Every adjustable feature of the interior of my car was changed. I had to ask if my service was complete. I fear retaliation so I will not be coming back.
8/20/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
FORT MYERS, FL
Marvin H|2026 Chevrolet Corvette
Confirmed Sales Customer
9/18/2025
Richard Day did a fantastic job. He was very knowledgeable about the vehicle and patient in the walk through. He had everything organized and made the buying and application process easy. His associate Alexis was very helpful as well. I thought I gad removed all my belongings from the car but she went through it a found several items I had left. Really appreciate the extra mile. Honesty and integrity on display through the whole process.
RICHARD DAY
9/19/2025
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
ESTERO, FL
Joseph A|2025 Chevrolet Blazer
Confirmed Sales Customer
9/21/2025
Jaun, was excellent with our needs, none pressure, it was a pleasure working with him
JUAN GIRALDO
9/22/2025
We’re thrilled to hear Juan provided excellent, pressure-free service and met your needs with care. We’re here for you anytime you need us, and we hope every future visit feels just as smooth and enjoyable.
CAPE CORAL, FL
Tiana K|2025 Chevrolet Traverse
Confirmed Sales Customer
9/29/2025
Everyone was amazing. Best experience buying a new car. Richard Day was so helpful along with Alexis! The whole team at this store was great!
RICHARD DAY
10/1/2025
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
CAPE CORAL, FL
David A|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/29/2025
Dipstick was left sticking out. Oil squirted out and truck was amoking.
10/1/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
FORT MYERS, FL
Jeremia M|2024 Chevrolet Silverado 3500 HD
Confirmed Service Customer
10/15/2025
Awesome customer service
10/16/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
LABELLE, FL
Dannielle S|2025 Chevrolet Traverse
Confirmed Sales Customer
9/7/2025
wonderful customer service!
MELISSA JOHNSON
9/8/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CAPE CORAL, FL
Lisa L|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
9/16/2025
Never going back
9/17/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
FORT MYERS, FL
John W|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/8/2025
Fast
10/9/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
FORT MYERS, FL
James G|2025 Chevrolet Colorado
Confirmed Service Customer
10/10/2025
Staff was friendly, professional, and grateful to service my vehicle
10/11/2025
Hi, thanks for your praise and kind comments about our staff! We sincerely thank you for the positive review, and look forward to seeing you again soon!
FT MYERS, FL
Carole W|2025 Chevrolet Trailblazer
Confirmed Service Customer
10/10/2025
Efficient, comfortable, waiting room, timely wait. Friendly
10/11/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
CAPE CORAL, FL
Danielle H|2025 Chevrolet Blazer
Confirmed Sales Customer
10/10/2025
QUICK AND EASY PURCHASE. NORMAN WAS GREAT TO WORK WITH AND ANSWERED ALL MY QUESTIONS AND CONCERNS.
NORMAN HENDRICKS
10/11/2025
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
FORT MYERS, FL
John Z|2025 Chevrolet Equinox EV
Confirmed Service Customer
10/17/2025
Chris was awesome. Kept me informed with the parts order. When they car in helped setup the appointment Great guy to work with
10/18/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CAPE CORAL, FL
Robert G|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/1/2025
Lied about rotating tires. Did not chk to see to see if rear axle assembly had any oil. Sent me home with unsafe vehicle that I still don't know if it has oil. It says certain vehicles have improper lubrication not all.
8/2/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
PUNTA GORDA, FL
Jagot M|2023 Chevrolet Corvette
Confirmed Service Customer
8/12/2025
Very courteous, professional, and attentive
8/13/2025
Thank you for noticing our team’s efforts! Being courteous, professional, and attentive is exactly what we aim for, and we’re here for you anytime you need us.
PUNTA GORDA, FL
Ayssa O|2025 Chevrolet Trax
Confirmed Sales Customer
8/12/2025
Brian was extremely helpful with helping me pick out the car i liked best as well as showing all the car features , definitely recommending him to others
BRIAN DE SALA CABRERA
8/13/2025
Brian will be delighted to hear your kind words! Helping you find the perfect car and showing all the features is exactly what we love to do, and we truly appreciate your recommendation—we look forward to seeing you again soon!
PORT CHARLOTTE, FL
Rowell R|2025 Chevrolet Tahoe
Confirmed Service Customer
8/20/2025
Fast and accommodating
8/22/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CAPE CORAL, FL
Ismael P|2023 Chevrolet Traverse
Confirmed Service Customer
9/17/2025
I want to give a big shoutout to Denis, an outstanding agent who helped me fix a muffler issue on my car quickly. His professionalism and efficiency made the whole process much less stressful. However, I was very disappointed with Chevrolet because they wouldn’t provide a courtesy car while my vehicle was being repaired. Honestly, it feels almost criminal, especially since other dealerships offer this service—even if it’s just a temporary solution or an Uber for you. This lack of support made getting around extremely inconvenient. In short: excellent customer service thanks to Denis, but Chevrolet’s policy on courtesy vehicles really needs improvement.
9/19/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
LEHIGH ACRES, FL
Jimmy H|2026 Chevrolet Equinox
Confirmed Sales Customer
10/17/2025
It was quick and very helpful
MILTON BENJAMIN
10/18/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
FORT MYERS, FL
Daniel J|2026 Chevrolet Equinox
Confirmed Sales Customer
10/17/2025
Very friendly staff, great experience
JOHN MELTON
10/18/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
FORT MYERS, FL
Nicholas H|2025 Chevrolet Colorado
Confirmed Sales Customer
9/2/2025
Great experience
RICHARD SANETTI
9/3/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
LEHIGH ACRES, FL
James P|2022 Chevrolet Malibu
Confirmed Service Customer
9/13/2025
Dennis was very helpful when I checked in.
9/14/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
FORT MYERS, FL
Scott W|2024 Chevrolet Silverado 3500 HD
Confirmed Service Customer
9/23/2025
Never go back to service again.They are terrible
9/24/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
ARCADIA, FL
Michael M|2025 Chevrolet Trax
Confirmed Service Customer
9/25/2025
Great service . On time and promt
9/26/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
ALVA, FL
Brenda C|2025 Chevrolet Trax
Confirmed Service Customer
9/28/2025
Was a very good experience, my salesman Russell Smith is the best. Thanks Russell.
9/29/2025
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
MARCO ISLAND, FL
Anjelique S|2024 Chevrolet Malibu
Confirmed Service Customer
9/28/2025
CJ (Carl) was amazing! No wait. My car was done with service less than 2hrs. Richard & Alexis Day were also amazing & very helpful getting me to the right department & taking the time to converse about their inventory. Always a great experience with Victory.
9/29/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
CAPE CORAL, FL
Timothy W|2026 Chevrolet Equinox
Confirmed Sales Customer
10/24/2025
Alexis and Richard Day were very accommodating and patient with us. Made our purchase easy. Very happy with our new 2026 Equinox Activ!
ALEXIS DAY
10/25/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Timothy! We look forward to helping again in the future. Take care!
FORT MYERS, FL
Lea T|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
10/27/2025
Excellent staff service
BRIAN DE SALA CABRERA
10/28/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
FORT MYERS, FL
Justin J|2025 Chevrolet Trax
Confirmed Service Customer
8/22/2025
My service has been outstanding everyone has been helpful and kind
8/23/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
LEHIGH ACRES, FL
Cassandra B|2021 Chevrolet Trailblazer
Confirmed Service Customer
9/9/2025
They took my front end off to do work but didn't properly put it back. My brother brought it to my attention. I took it back and at first they say they didn't take it off but a little while later they said the clips were broken but no one said anything until I went in to tell them about it instead. They have to order parts and I have to go back in for them to fix what they broke. A bit unprofessional in my book.
9/10/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
FORT MYERS, FL
Robert T|2026 Chevrolet Equinox
Confirmed Sales Customer
9/17/2025
Destyne was pleasant and patient with me. I do miss some of the extras I had in my trade in
DESTYNE RAMIREZ
9/18/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
FORT MYERS, FL
Jessica M|2025 Chevrolet Blazer
Confirmed Sales Customer
9/20/2025
Jenny was fantastic. Super happy with my new Blazer!
JENNY NASIMOS
9/21/2025
Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Jessica! We look forward to helping again in the future. Best wishes, Victory Layne Chevrolet
CAPE CORAL, FL
Gary C|2026 Chevrolet Trailblazer
Confirmed Sales Customer
9/26/2025
Very good experience
MITCHELL MICKENS
9/27/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
FORT MYERS, FL
Eduardo W|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/26/2025
Sales consultant (Brian) was polite and very helpful. Would recommend him and dealership to anyone in the market.
BRIAN DE SALA CABRERA
9/27/2025
Hello, we appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!
CAPE CORAL, FL
Lana H|2026 Chevrolet Traverse
Confirmed Sales Customer
10/28/2025
From the moment I arrived on the property, I was treated by people that not only cared about my interest but also cared about Victory Layne Chevrolet.
MITCHELL MICKENS
10/29/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Victory Layne Chevrolet and we hope to see you again soon!
CAPE CORAL, FL
Michael S|2025 Chevrolet Traverse
Confirmed Sales Customer
11/5/2025
We got exactly the car we wanted
RICHARD DAY
11/6/2025
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
NAPLES, FL
John N|2016 Chevrolet Colorado
Confirmed Service Customer
10/9/2025
Quick and reasonable .
10/10/2025
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
FORT MYERS, FL
Diane S|2026 Chevrolet Equinox
Confirmed Sales Customer
10/20/2025
Friendly took their time on everything
BRIAN DE SALA CABRERA
10/21/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
NORTH FORT MYERS, FL
Stephen L|2023 Chevrolet Blazer
Confirmed Service Customer
10/23/2025
Carl was above excellent. He made the experience so easy. Kept me informed, even though I went back to the Chicago. That is the reason I prefer to deal with local family owned businesses, they tend to go above expectations.
10/25/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
ELGIN, IL
Irene M|2025 Chevrolet Trailblazer
Confirmed Sales Customer
11/5/2025
I had no intention of trading in my vehicle. I just wanted to know where the service department was located. The first person I saw was Melissa. She was kind enough to escort me to the service department and casually asked if I ever thought about getting a trade in value on my Buick. I said I had not considered it and she casually asked if I wanted to. A couple hours later, I’m driving home in my 2025 Trailblazer. I’ve purchased many vehicles over the years but this was by far the easiest, stress free transaction I’ve had. I was nervous when I had to meet with Finance, expecting a hard sell on all the extras. Jason was awesome. He even called me back a few days later to lower my interest rate from the credit union. I couldn’t be happier with the experience
MELISSA JOHNSON
11/6/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
FORT MYERS, FL
Thomas S|2025 Chevrolet Suburban 1500
Confirmed Sales Customer
11/5/2025
Alexis and Ron were fantastic - found the vehicle we were looking for and delivered as promised!
RICHARD DAY
11/6/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
FORT MYERS, FL
Ivonne L|2020 Chevrolet Express
Confirmed Service Customer
11/14/2025
Wooow encontré un muchacho que me atendió con mucha gentileza escuchando mis inquietudes, y la verdad que al recoger mi carro me di con la sorpresa que lo solucionó …ojalá todos tenga esa actitud de ayudar
11/15/2025
¡Qué bien! Nos alegra que haya tenido una experiencia tan maravillosa con nosotros. Nuestro equipo se compromete a brindar a cada uno de nuestros clientes la mejor experiencia automotriz. Esperamos poder ayudarle nuevamente en el futuro. ¡Que esté bien!
CAPE CORAL, FL
Roberlence A|2026 Chevrolet Equinox
Confirmed Service Customer
11/15/2025
I am satisfied with your services.
11/16/2025
Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Victory Layne Chevrolet and we hope to see you again soon!
FORT MYERS, FL
Angelo C|2025 Chevrolet Equinox EV
Confirmed Sales Customer
10/13/2025
First time buying from victory layne... awesome experience!!! Rick Day and his daughter Alexis Day were excellent. We made a great deal and we're out of there in record time. I would definitely refer family and friends to them. Thank you
RICHARD DAY
10/14/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Victory Layne Chevrolet and we hope to see you again soon!
LEHIGH ACRES, FL
David M|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/15/2025
Fast and easy
10/16/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
CAPE CORAL, FL
Theresa C|2026 Chevrolet Equinox
Confirmed Sales Customer
10/15/2025
Excellent sales person!!
ALEXIS DAY
10/16/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
FORT MYERS, FL
Kalei H|2026 Chevrolet Trax
Confirmed Sales Customer
10/18/2025
Smooth, quick and simple process
CAIDEN SOCHA
10/19/2025
We’re glad your visit was smooth, quick, and simple! A process that feels effortless is exactly the experience we hope every guest enjoys.
CAPE CORAL, FL
John M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
10/22/2025
Ricky Sanetti was excellent throughout the process from finding a vehicle, working with my trade and negotiating an amicable final deal. Excellent communications and even more dynamic personality!
RICHARD SANETTI
10/23/2025
Ricky will be thrilled to read your kind words! From finding the right vehicle to negotiating a fair deal, excellent communication and a friendly approach are what we strive for. We look forward to making every interaction just as dynamic and positive in the future.
FORT MYERS, FL
Stephen G|2026 Chevrolet Trax
Confirmed Sales Customer
10/28/2025
Our salesman, Canon and assistant destiny was very kind very polite. He listened to the explanation of exactly what we were looking for.. and they both seemed to be extremely knowledgeable with good sales ethics. We will recommend your dealership to send friends or family for a new purchase. Thank you
DESTYNE RAMIREZ
10/29/2025
Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing Victory Layne Chevrolet and we hope to see you again soon!
FORT MYERS, FL
Grabiel N|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/24/2025
Good
11/25/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
WEST PARK, FL
Thomas R|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
11/25/2025
I was a little surprised at how easy the process was. I was at 2 other dealerships and they were impossible to talk to. Caiden made everything smooth. A pleasure to work with him.
CAIDEN SOCHA
11/26/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
FORT MYERS, FL
John K|2026 Chevrolet Colorado
Confirmed Sales Customer
10/17/2025
Melissa was a great saleswoman. She was friendly & focused on what I needed & wanted.
MELISSA JOHNSON
10/18/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
NORTH FORT MYERS, FL
David B|2023 Chevrolet Malibu
Confirmed Service Customer
11/6/2025
Always great service at Victory Layne.
11/7/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
FORT MYERS, FL
Muriel D|2025 Chevrolet Traverse
Confirmed Service Customer
11/6/2025
Service was quick, polite and given assurance of work completed
11/7/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
NAPLES, FL
Thomas R|2020 Chevrolet Trax
Confirmed Service Customer
11/8/2025
Wait time was a bit long.for an oil change and new battery. Waiting room was nice!!
11/9/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
ORLAND PARK, IL
Bryan M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
11/12/2025
My all-around experience at a dealership was fantastic. Definitely would go back.
BRIAN DE SALA CABRERA
11/12/2025
It’s fantastic to hear that your all-around dealership experience was so positive! Knowing you’d definitely come back means a lot to us, and we can’t wait to welcome you again for another fantastic visit.
FORT MYERS, FL
William A|2023 Chevrolet Colorado
Confirmed Service Customer
11/17/2025
Warranty work.
11/18/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
FORT MYERS SHORES, FL
Nelida N|2008 Chevrolet Cobalt
Confirmed Service Customer
11/17/2025
Great service, communication, work was completed on time as promised.
11/18/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
FORT MYERS, FL
James W|2013 Buick LaCrosse
Confirmed Service Customer
12/4/2025
The service department is excellent and do very good work on each vehicle I have brought in.
12/5/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
FORT MYERS, FL
Caleb S|2026 Chevrolet Tahoe
Confirmed Sales Customer
12/12/2025
First time in our life we've had a positive experience at a car dealership. We had called about a specific car that was advertised at a good price. We expected the "bait and switch" routine that we had encountered before at other dealers, but our sales rep, Dan Martin, located the car on the lot to assure us it was still there. We had a trade in that was only a year old with low mileage, and knew what we wanted to get for that. The whole process went smoothly, and there was no haggling, because they actually came down on the initial price, and valued our trade where we wanted. And the GM incentive for veterans and military gave us another $500 off, and reduced the dealer fee. No pressure at all, and a pleasant experience. I will go back to Victory Layne when I need another car.
JEFF PRINCILE
12/13/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Victory Layne Chevrolet! We sincerely value your business and look forward to your next visit. Take care!
FORT MYERS, FL
Natalie D|2026 Chevrolet Traverse
Confirmed Sales Customer
11/5/2025
Caiden was absolutely amazing! I would recommend anyone to go to him to purchase a vehicle. So patient and very helpful! Thank you, Caiden!!
CAIDEN SOCHA
11/6/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
LEHIGH ACRES, FL
Sabrina G|2025 Chevrolet Colorado
Confirmed Sales Customer
11/10/2025
Friendly and knowledgeable staff.
ALEXIS DAY
11/10/2025
We’re so glad you found our staff friendly and knowledgeable! Providing helpful, approachable service is what we aim for every day. We look forward to welcoming you back and keeping that same level of care every visit!
FORT MYERS, FL
Tore B|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/17/2025
Did a great job, very respectful and informative.
11/18/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
GLEN HEAD, NY
Jayne B|2025 Chevrolet Colorado
Confirmed Sales Customer
12/6/2025
all questions were answered promptly service was done in the time it was set Mellisa was great Richard was a big help in picking out a truck for us we were very satisfied with everything & would recomend Victory Lane
MELISSA JOHNSON
12/7/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!
PUNTA GORDA, FL
George S|2026 Chevrolet Trax
Confirmed Sales Customer
12/6/2025
Best experience I ever had in my life buying a new car
CAIDEN SOCHA
12/7/2025
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
PUNTA GORDA, FL
Bob M|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
12/6/2025
Daniel Sanchez was Awesome and took Very Good care of me.
12/7/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
FORT MYERS, FL
Stefanie M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/10/2025
It was fairly seamless. Mitch guided us through with patience and kindness. Straight to the point and utterly respectful of our time and viewpoints. It was the best and fastest car buying experience I’ve had.
MITCHELL MICKENS
12/11/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
FORT MYERS, FL
Kirsten O|2026 Chevrolet Trax
Confirmed Sales Customer
12/10/2025
Very efficient and helpful
MELISSA JOHNSON
12/11/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
CAPE CORAL, FL
Lori K|2026 Chevrolet Equinox
Confirmed Sales Customer
10/29/2025
I started speaking with Huberto Nodal in June looking for the perfect car at the perfect price! He went over and above! Started speaking with Chris Campion & John Nelson Friday 10/24. By end of business Friday we had the perfect car with the best experience purchasing a vehicle we have ever experienced. John & Chris also went over & above to ensure all our request were met! This is my 1st Chevy and can say I am an official Chevy fan. I will be happy to refer anyone who ask to John & Chris of Victory Lane. Thank you for having an amazing staff. Lori & David Kindell
JOHN MELTON
10/30/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CAPE CORAL, FL
Timothy S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
10/29/2025
Courteous, patient and with a smile. Prompt repair time and my vehicle is good again. Thank you.
10/30/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
LEHIGH ACRES, FL
Dale Marie S|2025 Chevrolet Equinox
Confirmed Sales Customer
11/7/2025
They pay attention to detail.
MELISSA JOHNSON
11/8/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
NORTH FORT MYERS, FL
Michael W|2026 Chevrolet Silverado 1500
Confirmed Service Customer
11/26/2025
Everyone was great .
11/28/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CAPE CORAL, FL
Heather K|2026 Chevrolet Trax
Confirmed Service Customer
12/11/2025
Jeff really goes above and beyond everyone through the whole process was so helpful it was a great experience
12/12/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Victory Layne Chevrolet! We sincerely value your business and look forward to your next visit. Take care!
FELDA, FL
Nancy V|2026 Chevrolet Trax
Confirmed Sales Customer
12/12/2025
Sales Rep. Caden was wonderful. I am a senior citizen and he helped me with everything from changing my insurance to answering all of my silly questions. He also helped secure a good deal for me. Would highly recommend looking him up if you are in the car market. The staff at Victory Layne was also very efficient and pleasant. I was in and out with my new car in record time. All in all a very good experience. Will certainly shop again at Victory Layne.
CAIDEN SOCHA
12/13/2025
Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing Victory Layne Chevrolet and we hope to see you again soon!
NORTH FORT MYERS, FL
Benjamin K|2026 Chevrolet Equinox
Confirmed Sales Customer
12/16/2025
Elexia was the best salesperson I have ever dealt with when getting a new car. Very good experience..
RICHARD DAY
12/17/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CAPE CORAL, FL
Timothy C|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
10/20/2025
Fast, friendly no frills experience.
MELISSA JOHNSON
10/21/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
FORT MYERS, FL
Philip L|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
11/4/2025
Great dealing either your people!
RICHARD DAY
11/5/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Victory Layne Chevrolet and we hope to see you again soon!
ALVA, FL
Ronald T|2025 Chevrolet Trax
Confirmed Sales Customer
11/8/2025
Helped us find what we were looking for at the price we wanted. Very friendly.
ALEXIS DAY
11/9/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
CAPE CORAL, FL
John N|2025 Chevrolet Colorado
Confirmed Sales Customer
11/25/2025
Very helpful personnel.
JUAN GIRALDO
11/26/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
FORT MYERS, FL
David G|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
12/2/2025
Mitch did a great job, navigating us through the process of trading and getting our new truck.
MITCHELL MICKENS
12/3/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
LEHIGH ACRES, FL
Linda K|2020 Chevrolet Trax
Confirmed Service Customer
12/12/2025
Chris was very nice and professional
12/13/2025
Thank you for your kind comments about our staff! We hope to be of service to you again in the future. Take care!
FT MYERS, FL
Evelyn H|2025 Chevrolet Trax
Confirmed Service Customer
12/19/2025
The gentleman that checked me in yesterday was very courteous.Friendly took accountability that I told him I had a very important dot disappointment, and I had to be out by a certain time.He made sure that that was accomplished. Everyone at this dealership is always friendly. Welcoming professional. That's why i lease from them every three years. I have a 2025 chevy trax that I love so much, very happy with my vehicle.
12/20/2025
Wow, we're glad you had such a wonderful experience with us! We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! We look forward to helping again in the future. Take care!
FORT MYERS, FL
Stefanie M|2026 Chevrolet Silverado 1500
Confirmed Service Customer
12/19/2025
As a first time chevy/GM owner, I was initially very impressed with Victory Layne/GM service area. It gave professional, high quality/caliber which I wasn't used to at my previous dealer. I was met with a very kind and professional, Chris, who got me into my appointment quickly. I was a little disappointed after the fact though. When I came back to pick up my truck, there were many service members gathered and talking with each other to which almost no one made an attempt to do more than greet me. I was pointed in the direction to "go around the corner to your right and they'll sign you out your keys" and when I found nobody there, I came back to the group of men and then one of them walked me over and explained the process more clearly. I thought the group having the conversation as if the office was about to close was unprofessional. The tint strip that was placed was exactly what I described to be not what I wanted, not to mention the quality of the workmanship was poor. The line is jagged and nicked, definitely not of the professional standard I had initially assumed of GM. The side steps look great, and I am very happy with those. The truck was returned to me in an unwashed condition, and the windshield was very streaky. I will return soon to have it all rectified and I only hope the dealer service dept will be a place I can be confident in coming to consistently in the future for all of my service needs.
12/20/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
FORT MYERS, FL
Gardy E|2024 GMC Sierra 1500
Confirmed Service Customer
10/25/2025
I love Ya’ll guys
10/26/2025
We love hearing that kind of energy—thank you so much! Our team truly appreciates your support and enthusiasm. We love y’all right back and can’t wait to welcome you in again with open arms and great service!
LEHIGH ACRES, FL
Duane G|2026 Chevrolet Tahoe
Confirmed Sales Customer
11/7/2025
Alexis is kind, knowledgeable and eager to help with any questions.
RICHARD DAY
11/8/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
FORT MYERS, FL
Kayla O|2025 Chevrolet Trax
Confirmed Service Customer
11/20/2025
They were friendly and fast service was completed on my oil change
11/21/2025
Thank you for choosing Victory Layne Chevrolet as your first choice for all your automotive needs! Please don't hesitate to reach out to us if there's anything more we can do!
IMMOKALEE, FL
Michael K|2025 Chevrolet Equinox EV
Confirmed Service Customer
11/24/2025
The service writers were easy to deal with and very friendly. They took care of the problem quickly.
11/26/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
FORT MYERS, FL
Lisa S|2026 Chevrolet Trax
Confirmed Service Customer
11/28/2025
It was very nice and Caiden our salesperson was great
11/29/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Victory Layne Chevrolet and we hope to see you again soon!
NORTH FORT MYERS, FL
Wanda W|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
12/8/2025
The experience was very smooth and professional. We did not feel pressured at all during the entire process.
JOHN MELTON
12/9/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
ESTERO, FL
James G|2023 Chevrolet Corvette Stingray
Confirmed Service Customer
12/13/2025
Easy check in and prompt service.
12/14/2025
Easy check-in and prompt service are exactly what we aim for every guest. Thank you for the encouraging review, and we hope to see you again soon.
FORT MYERS, FL
Migdalina L|2025 Chevrolet Equinox
Confirmed Service Customer
12/31/2025
The staff is friendly and professional
1/1/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
CAPE CORAL, FL
Julie I|2022 Chevrolet Equinox
Confirmed Service Customer
1/14/2026
My initial call and the email confirmation had me scared about the appointment because information wasn't matching up. So I called back the next day and the person answering the phone put my mind at ease that we were on the same page. I got prompt service coming in for service and everything went off without a hitch. Which I appreciate!
1/14/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
LEHIGH ACRES, FL
Lisa A|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/5/2025
Our salesman John was great. Not pushy at all. Everything went smoothly and we enjoy our new truck.
JOHN MELTON
12/6/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! Congratulations on your new vehicle, Lisa! If you ever need anything in the future, please don't hesitate to let us know. Take care!
NORTH FORT MYERS, FL
Joseph M|2026 Chevrolet Colorado
Confirmed Sales Customer
12/5/2025
Very friendly & courteous staff. We were very satisfied with the deal and our purchase.
DESTYNE RAMIREZ
12/6/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Congratulations on your new vehicle, Joseph! We sincerely value your business and look forward to your next visit!
NORTH FORT MYERS, FL
John W|2026 Chevrolet Trax
Confirmed Sales Customer
12/8/2025
Dealing with your sales team was a pleasure Dealing with your finance man was not he tried to charge me for a pin stripe that was not there he did charge me for window tint that wasn’t there gave me a we owe sticker that you could not read fortunately your sales team made right by me.I would of had great experience if it wasn’t for dealing with your condescending financial man
EMILIO RAMIREZ
12/9/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
NORTH FORT MYERS, FL
Shawqi G|2026 Chevrolet Colorado
Confirmed Sales Customer
1/1/2026
One of the best experiences I have had with purchasing in a car in 25 years! My salesman Jon was excellent . The Financing dept was excellent . I am only going to this dealership in the future. I was surprised by the overall experience. Everyone was very well trained . Even the lady answering the phones (DEB) was so in tune to everyone at the dealership and she really has the best voice for a customer service position . Such a well run dealership from what I saw that day. Thank you .
JOHN MELTON
1/2/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
ESTERO, FL
John W|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/15/2026
Victory lane Chevy was fast and Carl was professional and very courteous. Make sure all my questions were answered and taken care of.
1/16/2026
Thank you for the wonderful review about Victory Layne Chevrolet and Carl. We’re happy he made your visit fast, courteous, and informative. We appreciate your business and hope to see you again soon.
FORT MYERS, FL
Stephen W|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
1/20/2026
We always come back to Victory Layne for any of our vehicle purchases and always refer family, Jeff P. and Chris have always been a pleasure to work with.
JEFF PRINCILE
1/21/2026
We’re grateful for your loyal and thoughtful review. Jeff and Chris love creating seamless, enjoyable experiences for our returning guests. Thank you for your continued trust, and we look forward to serving your family again.
PUNTA GORDA, FL
Brenda C|2025 Chevrolet Trax
Confirmed Service Customer
12/4/2025
Was easy and on time
12/5/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
MARCO ISLAND, FL
Gary M|2025 Chevrolet Equinox EV
Confirmed Service Customer
12/23/2025
Good service. Took care of everything expected.
12/24/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
LEHIGH ACRES, FL
Julio G|2025 Chevrolet Colorado
Confirmed Sales Customer
12/23/2025
Fast, and easy
JENNY NASIMOS
12/24/2025
We're glad everything was completed easily, with fast service, and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
FORT MYERS, FL
James K|2026 Chevrolet Traverse
Confirmed Sales Customer
1/2/2026
John was great in every way. It took too long to get out the door on day of sale primarily due to finance. Interior detail job was mediocre and tires were 5psi low.
JOHN MELTON
1/3/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
SIMPSONVILLE, SC
Irma M|2026 Chevrolet Traverse
Confirmed Sales Customer
1/2/2026
They treated us very well and answered our questions clearly.
JENNY NASIMOS
1/3/2026
Wow, it's experiences like yours that really keep us motivated! Thank you again for taking the time to let the world know about your positive experience. Have a great day!
FORT MYERS, FL
Kayla H|2026 Chevrolet Traverse
Confirmed Sales Customer
1/2/2026
My experience was great! I have been working with Richard for the past 9 years and he is exceptional! Richard and Chris both helped make my new lease dreams come true. I would recommend anyone who is in the market for a new car to go to Victory Layne Chevy and to go see Richard!
RICHARD DAY
1/3/2026
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
PUNTA GORDA, FL
Kenneth C|2024 Chevrolet Traverse Limited
Confirmed Service Customer
1/21/2026
Good job
1/22/2026
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
FORT MYERS, FL
Francis M|2015 Chevrolet Corvette
Confirmed Service Customer
1/21/2026
I brought my C7 Corvette at 1230 on Jan 20th for a problem that was previously “fixed” by VL. The torque converter issue is a very common failure of the 2015 C7 but not on recall. They finally diagnosed the problem at 2 50pm !!! (Same problem) and could not fix it that day because it takes 3 hours and the shift would end. It would cost $1119 so could I take it home and bring it back later in the week, because I could not have a “loaner” as it was not a warranty failure……catch 22. They did change my oil and wasted 6 hrs of my time.
1/21/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
BONITA SPRINGS, FL
Michael G|2023 Chevrolet Corvette
Confirmed Service Customer
11/18/2025
This was my second visit recently to Victory . I had come at the suggestion of your Service Manager to meet with Finance about signing the 60 month extended warranty plus a tire and wheel package for my new to me 23 C8 3LT with 6500 miles. Before I left Chris Ettere in Service had inspected my car for a known issue. He promised to follow thru and did with in hours that GM had approved the work and the part was ordered. The part arrived two weeks before the expected date , appointment worked out , greeted by Valets , Chris again is on top of everything, left thinking I would pick up the next day but heard from Chris that morning that the car was ready , sign out was fast and efficient , with Chris checking that everything was right before I left. Thanks , great service
11/19/2025
Your detailed, thoughtful note truly means the world—Chris and the team will be thrilled to hear that their follow-through, efficiency, and care made your service experience seamless from inspection to early pickup, a journey wrapped in genuine dedication.
SANIBEL, FL
Priscille R|2024 Chevrolet Equinox
Confirmed Service Customer
12/7/2025
The service was done in a timely manner
12/8/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CAPE CORAL, FL
Ronald P|2025 Chevrolet Colorado
Confirmed Sales Customer
12/10/2025
Everyone at the dealership were friendly and extremely helpful.
CAIDEN SOCHA
12/11/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
FORT MYERS, FL
Fransly B|2025 Chevrolet Corvette Z06
Confirmed Service Customer
12/25/2025
Great service
12/27/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
LEHIGH ACRES, FL
Philip M|2026 Chevrolet Equinox
Confirmed Sales Customer
12/25/2025
Destyne (lease associate) and Chris (Manager) were extremely helpful thorough thru the whole leasing process.
DESTYNE RAMIREZ
12/27/2025
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
FORT MYERS, FL
Patrick K|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/25/2025
Very professional staff and very grateful for new business
ALEXIS DAY
12/27/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
FORT MYERS, FL
George A|2023 Chevrolet Colorado
Confirmed Service Customer
1/29/2026
Very professional service.
1/29/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
FORT MYERS, FL
David P|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
12/31/2025
you guys are always awesome. I drive 30+ miles to use your service department because they have always been fair and responsive. I have 2 other dealers about 20 miles closer and won't even touch them. These guys are truly customer focused and treat people nicely.
1/1/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
NAPLES, FL
Laticia B|2025 Chevrolet Equinox EV
Confirmed Service Customer
1/6/2026
Great first experience.
1/7/2026
Hi, we are very happy we could provide you with a great experience! If you have any further questions, please give us a call. We're always happy to help!
LEHIGH ACRES, FL
Ramona H|2022 Chevrolet Colorado
Confirmed Service Customer
1/6/2026
My visit went very. The young man that helped me was good at his job. Very polite and kept me informed. I don't remember his name. Thank you for helping me with my tire replacement.
1/7/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
ALVA, FL
Ronald C|2025 Chevrolet Corvette Stingray
Confirmed Service Customer
1/8/2026
Chris Ettere was great he keep me on the loop the whole way .
1/9/2026
Thank you for the kind words about Chris. Keeping you informed is important to us, and we’re glad he delivered great service.
LEHIGH ACRES, FL
Terrance Z|2026 Chevrolet Equinox
Confirmed Sales Customer
1/13/2026
Alexis was a big help to us, when we arrived she had the car we thought we wanted right there so we could see it. Wonderful experience.
ALEXIS DAY
1/13/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
PUNTA GORDA, FL
Walter G|2025 Chevrolet Trailblazer
Confirmed Service Customer
1/28/2026
Professional and helpful
1/29/2026
Thank you for sharing your thoughtful feedback. We’re glad our team was professional and helpful during your visit. Your support means a lot, and we hope to see you again soon.
FORT MYERS, FL
Aiden R|2021 Chevrolet Trailblazer
Confirmed Service Customer
1/28/2026
Worked quickly, was very kind, and way more affordable than I anticipated.
1/29/2026
Thank you for this excellent review. It’s great to hear our team worked quickly, kindly, and within your expectations on price. We appreciate your business and hope to see you again soon.
FORT MYERS, FL
Larry C|2026 Chevrolet Traverse
Confirmed Sales Customer
2/5/2026
The process of purchasing our first car in Florida went very well. They didn’t have exactly what we wanted in stock so they did a dealer trade with a dealer in Winter Haven. Smooth process. Thank you Caiden Soicha
PUNTA GORDA, FL
Ricardo B|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
12/18/2025
Quick and easy! Staff is awesome.
EMILIO RAMIREZ
12/19/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
NAPLES, FL
Douglas M|2026 Chevrolet Equinox
Confirmed Service Customer
12/18/2025
Great Job!
12/19/2025
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
NORTH FORT MYERS, FL
David B|2023 Chevrolet Malibu
Confirmed Service Customer
12/29/2025
Great service , Victory Lane always exceeds my expectations. Chris is most attentive to the customer’s needs.
12/30/2025
Hi, we're so glad that we were able to go above and beyond your expectations! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
FORT MYERS, FL
Jonatas S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/29/2025
Gracias para Jenny nascemos por serviço excelente.
JENNY NASIMOS
12/30/2025
Nuestro personal se compromete a brindar a cada uno de nuestros clientes la mejor experiencia automotriz. Esperamos poder ayudarles de nuevo en el futuro. ¡Cuídese!
CAPE CORAL, FL
Glenn J|2026 Chevrolet Colorado
Confirmed Service Customer
1/1/2026
Mitch Was a great salesman, Very much a gentleman to me & my wife. Thank You Mitch
1/2/2026
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
CAPE CORAL, FL
Patrisha F|2026 Chevrolet Trax
Confirmed Sales Customer
1/7/2026
It was great! Jenny was a huge help.
JENNY NASIMOS
1/8/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
FORT MYERS, FL
Fernando T|2023 Chevrolet Equinox
Confirmed Service Customer
1/13/2026
Respectful, professional
1/14/2026
Hi, thank you for taking the time to leave a review for us at Victory Layne Chevrolet! We're looking forward to your next visit!
LEHIGH ACRES, FL
Detlef T|2025 Chevrolet Equinox EV
Confirmed Service Customer
1/14/2026
Everyone was very nice.
1/16/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
FORT MYERS, FL
Robert D|2026 Chevrolet Trailblazer
Confirmed Sales Customer
1/29/2026
Best car experience I have had in years
NAPLES, FL
Gerard B|2026 Chevrolet Blazer
Confirmed Sales Customer
2/3/2026
We were treated in an excellent manner! Kim Greene our sales representative could not have done anything more fore us ! She answered every question we asked and was knowledgeable and personable. We have a 10 year relationship with Chris Campion and have followed him through different dealerships.He has ALWAYS given us the best deals possible and he is a great person! Would definitely recommend Victory Layne Chevrolet.
NAPLES, FL
Allison M|2017 Chevrolet Traverse
Confirmed Service Customer
1/8/2026
Great customer service. Got me in and out very quickly.
1/8/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
CAPE CORAL, FL
Edward L|2020 Chevrolet Malibu
Confirmed Service Customer
1/11/2026
The customer service rep was very courteous and knowledgeable. His anticipated time for service completion was accurate. The waiting room was clean, and the coffee was good.
1/12/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
FORT MYERS, FL
Noel M|2026 Chevrolet Equinox
Confirmed Sales Customer
1/14/2026
Fantastic dealership! Brian was so helpful expanding all of the features of our new car.
BRIAN DE SALA CABRERA
1/16/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
N FORT MYERS, FL
Joann D|2021 Chevrolet Blazer
Confirmed Service Customer
1/16/2026
Service was completed in a reasonable amount of time and the staff was professional, helpful and friendly.
1/16/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
LEHIGH ACRES, FL
Antonio V|2025 Chevrolet Corvette Stingray
Confirmed Service Customer
1/16/2026
Great customer service
1/16/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
CAPE CORAL, FL
Duane M|2025 Chevrolet Equinox
Confirmed Service Customer
2/9/2026
Excellent service and professional services.
FORT MYERS, FL
Patrick C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
2/12/2026
Great dealing with all aspects of purchasing
CAPE CORAL, FL
Virginia T|2025 Chevrolet Trax
Confirmed Service Customer
2/17/2026
My first service and I very much appreciated how staff was very helpful and pleasant.
CAPE CORAL, FL
Charles K|2012 Chevrolet Traverse
Confirmed Service Customer
2/17/2026
Everything was done correctly & in good time. I also like that I get coupons in the mail for different services. The service team was polite & friendly. The called me to let me know when my car was ready for pickup.
LEHIGH ACRES, FL
Julieanne M|2026 Chevrolet Equinox
Confirmed Sales Customer
3/1/2026
Emilio Ramirez your salesman made it as quick and easy as possible, he seemed to know exactly what I was looking for, and also the first salesman to see me and help me. I would tell anyone I know looking for a new car to stop in and look for Emilio, he made it all seem easy, he was so helpful , patient and kind.
NORTH FT MYERS, FL
Ruth P|2026 Chevrolet Trax
Confirmed Sales Customer
1/14/2026
It was really nice to get to the dealership and Alexis had all the paperwork ready for me to sign.
RICHARD DAY
1/16/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
ESTERO, FL
Herman S|2024 GMC Sierra 3500 HD
Confirmed Service Customer
1/28/2026
They took care of my truck and a very professional and timely manner. I also gave me a decent rental car. Wasn't nothing that I could move my R.V with I still had problems getting my R.V moved to its site and stuff. But in all very good outcome recommendum.
1/29/2026
Thank you for your thoughtful and detailed feedback. We’re glad your truck was handled professionally and on time, and that a rental helped along the way. We appreciate your recommendation and look forward to serving you again.
NEW KENSING TN, PA
Anthony J|2025 Chevrolet Suburban
Confirmed Service Customer
1/28/2026
Came in for warranty work on 2025 suburban high country wind noise on passenger side of car. They don't do that kind of work and referred me to another dealer 40 miles away. Also when got vehicle back from oil change and tire rotation greasy hand prints on fenders and doors.
1/29/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
CAPE CORAL, FL
Joseph S|2026 Chevrolet Equinox
Confirmed Sales Customer
2/2/2026
Alexis Day did a great job of finding me the right vehicle, and ultimately at the price I wanted to achieve. The sales team delivered the vehicle on time as promised. Alexis spent the time needed to show us the new features of the 2026 model. The dealership walked me through the drop off of my older SUV, and processed the paperwork perfectly. Many thanks team Victory!
FORT MYERS, FL
John P|2024 Chevrolet Equinox
Confirmed Service Customer
2/5/2026
nice
SIDNEY, ME
Mark D|2026 Chevrolet Traverse
Confirmed Sales Customer
2/15/2026
Couldn’t ask for a better experience!
ALVA, FL
Jennie V|2026 Chevrolet Equinox
Confirmed Service Customer
2/16/2026
So happy with my purchase and awesome staff!!! Great dealership and I will always do business there
FORT MYERS, FL
Ken W|2025 Chevrolet Trax
Confirmed Service Customer
3/12/2026
Unfortunately, the mechanic did not supply the service advisor with the paperwork or keys when he was finished with the car and I had to go to the desk check on the status after over an hour and a half. It was finished, but if I hadn't checked, I might still be there! Work was warranty work and completed satisfactorily and didn't cost us anything, but...
3/13/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
FORT MYERS, FL
Michael K|2026 Chevrolet Equinox
Confirmed Sales Customer
1/28/2026
Emilio Is the best salesman I’ve ever had a chance to work with.
EMILIO RAMIREZ
1/29/2026
Thank you for this wonderful review. Emilio will be glad to know he made your experience the best you’ve had with a salesperson. We appreciate your support and look forward to helping you again.
SAINT JAMES CITY, FL
Brian S|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
1/28/2026
All good
1/29/2026
Thank you for the simple and positive feedback. We’re glad everything was all good during your visit. We appreciate your business and hope to see you again soon.
SHELBYVILLE, MI
Kevin C|2026 Chevrolet Equinox
Confirmed Sales Customer
1/29/2026
First time there and was greeted at the door by our wonderful salesman. He was very thorough and we ended up buying the vehicle there.
FORT MYERS, FL
Carl C|2024 Buick Envision
Confirmed Service Customer
2/25/2026
very good
FORT MYERS, FL
Krista A|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
3/4/2026
Great experience with Alexis!
ALEXIS DAY
3/5/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
FORT MYERS, FL
Harold M|2022 GMC 1500 Sierra
Confirmed Service Customer
3/4/2026
I did a very good job I was happy with the service work done
3/4/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
CAPE CORAL, FL
Nicholas S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
3/8/2026
Good communication and service completed quickly
3/9/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Victory Layne Chevrolet. If you have any further questions, please give us a call. We're always happy to help!
FT MEYERS, FL
Jessica L|2025 Chevrolet Trax
Confirmed Service Customer
3/8/2026
Open time at 7am and transportation were great. The woman who answered phones was amazing. I was frustrated there was no communication in regards to the status of my vehicle all day. I had to call twice and my advisor never called back or provided any kind of update. My service concluded at 4pm.
3/9/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
FORT MYERS, FL
Earl C|2025 Chevrolet Corvette Z06
Confirmed Service Customer
3/13/2026
Great
3/14/2026
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
CAPE CORAL, FL
Alvin S|2025 Chevrolet Trailblazer
Confirmed Service Customer
3/17/2026
Very professional! Above and Beyond!
3/17/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
FORT MYERS, FL
Bruce T|2026 Chevrolet Suburban
Confirmed Sales Customer
2/11/2026
Everyone was great
CAPTIVA, FL
David L|2015 Chevrolet Tahoe
Confirmed Service Customer
2/11/2026
My Service Advisor, Chris, was fantastic to work with and coordinated everything in regards to my warranty claim with AutoNation. Part was in stock, installed quickly, and Chris could not have been nicer. I'll be back for regular maintenance on my Tahoe
PUNTA GORDA, FL
Lane N|2025 Chevrolet Tahoe
Confirmed Service Customer
2/11/2026
Nick was my service man. He was very helpful, polite & got me in & out quickly. He is definitely an asset to Victory Layne’s service department.
ARCADIA, FL
Mark B|2026 Chevrolet Trax
Confirmed Sales Customer
3/15/2026
Usually a car buying experience leads to stress as sales people, assistant managers and managers all come to the table trying to seal the deal "of a lifetime". This time around what was told to me on the phone was credible and true. The purchase was straight forward and to the point with no added pressure to upgrade or change what was agreed upon. I did feel this family owned business treated me like family and that is something to be proud of
HOUSE HOUSE
3/16/2026
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. Congratulations on your new vehicle, Mark! If you have any further questions, please give us a call. We're always happy to help!
ALVA, FL
Michael K|2026 Chevrolet Equinox EV
Confirmed Service Customer
3/23/2026
Dealing with Justin and Caiden was really great no hassle no pressure. The sale was done and unlike other car dealer no lies.
3/24/2026
Thank you for your detailed and honest review! We’re thrilled Justin and Caiden provided a straightforward, no-pressure experience you could trust. We look forward to continuing that same level of transparency with you!
FORT MYERS, FL
Maher B|2024 Chevrolet Silverado EV
Confirmed Service Customer
3/23/2026
Originally, I made an appointment online on March 14 for the first service is scheduled for my truck at 7500 miles. When I arrived the service consultant Nik Lahaye handled my visit and advised me that there is no oil change for my truck because it’s an EV but we do rotate the tires and do multiple checkpoints. I said that’s fine and also by the way the reverse passenger side light doesn’t work. He said that might not be repaired today, but I’ll see what I can do. I left the truck in the dealer and took a walk. Nick called me half an hour later. Tell me that I am all set for today but the reverse light you would have to bring it back so we can take a picture of the light. To me never made sense while you wanna take picture. I was surprised I did not get any service receipt that the tires were rotated at the checkpoints were done, but I didn’t make a big deal out of it. I left when I came back on Monday I really didn’t wanna deal with Nick because I thought he was green or lazy or both so I went to service consultant Ty King was great and Real professional GM service consultant. He ordered me the light and told me I’ll call you. He called me the next day and we set an appointment to come on Friday. I went on Friday and he took care of it right away and I left. Then I realized that I had a feeling that the tires were never rotated on my truck although Nick told me otherwise. I came back and told Ty about last week’s visit that I don’t think the tires were ever rotated while Nick was listening then Ty told that they have to order a lift or something, and that confirms that the tires were never rotated so I looked at Nik and asked him why did you tell me you’re all set that day? He said I never told you the tires were rotated. I said yes but you told me you’re all set for today and you have to come back for the light. The service manager was standing there and in lieu of apologizing he backed Nik,s lie and both start arguing in disrespecting MANOR.
3/27/2026
Our team has acknowledged this review.
FORT MYERS, FL
Jennie V|2026 Chevrolet Equinox
Confirmed Sales Customer
1/27/2026
Superfast experience. Great communication. Everybody there is so nice and friendly and it’s genuine.
EMILIO RAMIREZ
1/28/2026
Thank you for the excellent and uplifting review. We’re glad you experienced fast service, clear communication, and genuinely friendly care. We appreciate your visit and hope to welcome you back soon.
FORT MYERS, FL
Mitchell W|2023 Chevrolet Traverse
Confirmed Service Customer
1/27/2026
Excellent Service!!
1/28/2026
Thank you for the excellent and enthusiastic review. We’re proud our team delivered the service you deserve. We appreciate your support and look forward to your next visit.
LABELLE, FL
Santos C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
1/30/2026
Was very nice and excited for my new truck!! And good service
LEHIGH ACRES, FL
John Y|2025 Chevrolet Colorado
Confirmed Service Customer
1/31/2026
Great service !! Quick and easy !!
NORTH FORT MYERS, FL
Cassandra B|2021 Chevrolet Trailblazer
Confirmed Service Customer
2/4/2026
Carl was great!!!!
FORT MYERS, FL
Jake L|2026 Chevrolet Colorado
Confirmed Sales Customer
2/22/2026
It was excellent, great service, great people
ESTERO, FL
Brian H|2021 Chevrolet Tahoe
Confirmed Service Customer
2/23/2026
Made a appointment took the car right in oil change and tire rotation done in very timely manner talked to service rep about possible other issues with car very helpful and took time to explain pricing
FORT MYERS, FL
Scott T|2015 GMC Yukon
Confirmed Service Customer
2/26/2026
I arrived and the staff was very friendly and professional. Told me to leave the keys and they’d take care of me! Very satisfying
FORT MYERS, FL
Margaret K|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
3/2/2026
What a wonderful experience. I've never liked buying a car.. the experience usually is up there with a root canal. However, Alexis made this completely simple, and even enjoyable. She was amazing and I would suggest her services to anyone looking for a new Chevy. I drove there from Naples just to find the truck of my dreams and I'd do it again for such great customer service. Alexis is a gem!
ALEXIS DAY
3/3/2026
What a wonderful review of Alexis! We’re delighted she made your car-buying experience simple and enjoyable, and it’s fantastic to know your trip from Naples was worth it.
NAPLES, FL
Jesus B|2023 Chevrolet Silverado 1500
Confirmed Service Customer
3/11/2026
Easy and faster
3/11/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
FORT MYERS, FL
John Z|2025 Chevrolet Equinox EV
Confirmed Service Customer
3/30/2026
Service advisor Chris made my service appointment so easy. He is very professional and takes great care of his customers. My service issue needed a part to be ordered. Chris kept me informed of this and called when the part came in. After the part arrived, the time to install was quick and easy. You have a great employee in Chris.
CAPE CORAL, FL
Matthew H|2026 Chevrolet Traverse
Confirmed Sales Customer
3/31/2026
John is excellent
JOHN MELTON
3/31/2026
Thank you for your positive feedback about John. We are delighted to hear he provided excellent service, and we hope to assist you again soon.
NAPLES, FL
Donald R|2026 Chevrolet Trax
Confirmed Sales Customer
3/31/2026
John Melton was an excellent sales representative and there was absolutely no pressure whatsoever which I found amazing as other dealerships pressure you to the point of insanity. There was no pressure from the financial director either which was very impressive. I would totally recommend this dealership because they actually know how to treat the customer. It was totally awesome. I appreciate that!!
JOHN MELTON
3/31/2026
We sincerely appreciate your detailed and enthusiastic review. It is fantastic to hear John and the team created a truly pressure-free and respectful experience, and we are grateful for your strong recommendation.
LEHIGH ACRES, FL
JOYCE C|2026 Chevrolet Trailblazer
Confirmed Sales Customer
4/5/2026
My salesperson Jenny was very attentive to what I was looking for and the finance person was very good at getting me financed at a very reasonable rate.
JENNY NASIMOS
4/6/2026
We’re thrilled Jenny and our finance team could provide attentive and efficient service. Thank you for sharing, and we hope you enjoy your new vehicle.
LEHIGH ACRES, FL
Anthony B|2024 Chevrolet Tahoe
Confirmed Service Customer
4/10/2026
Very friendly and professional staff. Reasonable prices. Waiting time was faster than most dealerships I have been to. Highly recommended for all your needs.
Ty King
4/11/2026
We sincerely appreciate your detailed and enthusiastic recommendation. It is wonderful to hear you valued our friendly team, fair pricing, and quick service, and we look forward to welcoming you back for all your future needs.
ROTTERDAN, NY
RICHARD M|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
4/14/2026
John was fantastic and professional. Understood exactly what I wanted.
NCS JOHN
4/15/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
BOCA GRANDE, FL
Carole W|2025 Chevrolet Trailblazer
Confirmed Service Customer
4/17/2026
excellent service. Timely, Friendly, explained what's needed, Environment comfortable. clean
Christopher Ettere
4/18/2026
Detailed and thoughtful feedback like yours is truly appreciated. We are pleased to know the service was timely, friendly, and clearly explained in a clean, comfortable environment. We look forward to providing the same great experience again.
CAPE CORAL, FL
JAMES W|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
4/17/2026
understood my needs and did not try to override or ignore them, when questioned about something a nd did not know would go find out. When it turned out that my needs would not be met in your inventory, did not hesitate to turn to the GM network, unlike so many other dealers. After over 27 years of professional negotiations,I would have to say that Alexis dealership represented your dealership in an extraordinary way.
NCS ALEXIS
4/18/2026
Thoughtful and detailed feedback like yours is truly valued. We are glad Alexis took the time to understand your needs and go the extra mile to find the right solution. We look forward to assisting you again with the same level of dedication.
BOKEELIA, FL
Paul W|2024 Chevrolet Colorado
Confirmed Service Customer
3/17/2026
Great service
3/17/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
FT. MYERS, FL
Yamily F|2016 Chevrolet Tahoe
Confirmed Service Customer
3/19/2026
Quick service!
3/20/2026
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
FORT MYERS, FL
Gary S|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
3/25/2026
Being from out of state, service person was helpful, oil change/tire rotation was done in a timely manner, checkout was easy when vehicle was done
3/26/2026
Thank you for your kind feedback! We’re glad to hear our team was helpful and that your service experience was quick and convenient. We appreciate you choosing us, especially while visiting from out of state, and we look forward to assisting you again in the future.
HASTINGS, MN
Jorge H|2024 GMC Sierra 2500 HD
Confirmed Service Customer
4/4/2026
10+
4/5/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
FORT MYERS, FL
ROBERT W|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
4/13/2026
The employees were very polite and so far have been very helpful with any of my questions and concerns.
NCS ALEXIS
4/14/2026
We appreciate your thoughtful feedback. It is great to hear our team has been polite and helpful with your questions and concerns. We look forward to continuing to assist you.
CAPE CORAL, FL
Jan M|2024 Chevrolet Malibu
Confirmed Service Customer
4/16/2026
fast service
Christopher Ettere
4/17/2026
We appreciate your kind words. It is great to know your service was fast and efficient. We look forward to serving you again soon.
FORT MYERS, FL
James O|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
4/16/2026
In and out quick.
Daniel Sanchez
4/17/2026
We appreciate your feedback. It is great to know your visit was quick and efficient. We look forward to seeing you again soon.
FORT MYERS BEACH, FL
Mario P|2025 Chevrolet Traverse
Confirmed Service Customer
4/16/2026
Our service rep Daniel was great. He did everything he could to have our car ready.
Daniel Sanchez
4/17/2026
We appreciate your thoughtful feedback about Daniel. It is great to hear he went above and beyond to have your car ready. We look forward to assisting you again soon.
CAPE CORAL, FL
KYLE H|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
4/20/2026
everything was easy didn't have to argue about pricing
JENNY NASIMOS
4/21/2026
This straightforward feedback is appreciated. We’re glad everything was handled easily and transparently, and we hope to assist you again.
CALE CORAL, FL
Brian M|2025 Chevrolet Colorado
Confirmed Service Customer
3/25/2026
My service advisor Ty King is excellent at his job . My new Chevy Colorado on the other hand has been horrible .
3/26/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
ESTERO, FL
Alfredo S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
3/31/2026
Great no complaints. Sale person Jenny and rest of the staff was great
JENNY NASIMOS
3/31/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
CLEWISTON, FL
Yamily F|2016 Chevrolet Tahoe
Confirmed Service Customer
4/13/2026
Quick and efficient service!
Ty King
4/14/2026
We are happy to hear your service was quick and efficient. Your satisfaction means a lot to our team. Thank you for choosing us.
FORT MYERS, FL
Idania B|2023 Chevrolet Trailblazer
Confirmed Service Customer
4/17/2026
Excelente
Daniel Sanchez
4/18/2026
Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble!
FORT MYERS, FL
ALBERTO H|2026 Chevrolet Corvette Stingray
Confirmed Sales Customer
4/20/2026
They are very profesional
EMILIO J
4/21/2026
This simple and positive feedback is greatly valued. We’re glad you experienced professional service, and we look forward to assisting you again.
NORTH FORT MYERS, FL
Santiago G|2022 GMC 3500HD Sierra
Confirmed Service Customer
4/22/2026
Awesome service highly recommend.
Ty King
4/23/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
FORT MYERS, FL
Rode G|2024 Chevrolet Traverse
Confirmed Service Customer
4/27/2026
I have had nothing but a bad experience with this dealer. My concerns haven’t been resolved even after multiple attempts. The last thing I was told is that I have to take my issues up directly with GM. I have been at the dealer for the same issues numerous times. I recently discovered that the brake pad life notification had been turned off. When I asked the dealership to turn it back on, I was informed that the sensor is now not communicating with the vehicle. The dealership replaced the sensor, but the issue persists. I was then asked to bring the vehicle back again for further diagnosis another day. When I expressed concern that the notification may have been intentionally turned off during a prior visit instead of properly addressing a problem, a representative at the dealership acknowledged that this was “probably” the case. This raises serious concerns regarding the quality, transparency, and completeness of the service performed on my vehicle. I am overall not happy.
LEHIGH ACRES, FL
Gary T|2024 Chevrolet Colorado
Confirmed Service Customer
12/24/2025
The Service Advisor, Daniel Sanchez was very helpful. He was able to get my 2024 Colorado with a leaking radiator hose repaired and back to me the same day. I was aware there could be a part shortage but he came through for me. He is a great member of your service staff and shows what a difference a family run dealership can do. Thanks to Everyone. Gary T
12/25/2025
Hi, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Victory Layne Chevrolet!
ESTERO, FL
William L|2025 Chevrolet Equinox
Confirmed Service Customer
2/4/2026
Excellent
BONITA SPRINGS, FL
Glory B|2024 Chevrolet Trax
Confirmed Service Customer
2/4/2026
The people are very nice and very helpful. He took care of me immediately, and the service was phenomenal.
LEHIGH ACRES, FL
Heather P|2026 Chevrolet Blazer
Confirmed Sales Customer
2/18/2026
From the moment we walked in we were greeted by Alexis Day. She took the time to listen to our wants and needs and went through all of our options. With many car dealerships in the area to choose from it was refreshing to experience customer service that actually focused on the customer.
CAPE CORAL, FL
Robert G|2025 Chevrolet Silverado 1500
Confirmed Service Customer
2/18/2026
Remains to be seen if radio is fixed
PUNTA GORDA, FL
Almon A|2022 Chevrolet Equinox
Confirmed Service Customer
2/23/2026
Good service very expensive for filter change
NORTH FORT MYERS, FL
Javier Q|2023 Chevrolet Silverado 1500
Confirmed Service Customer
3/7/2026
Very nice service
3/8/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Victory Layne Chevrolet. If you have any further questions, please give us a call. We're always happy to help!
CAPE CORAL, FL
Robert Q|2026 Chevrolet Trax
Confirmed Sales Customer
3/31/2026
Sales Person Alexis Day was outstanding from start to finish. Sales Manager Chris Campion only entered the proceedings over the final 2 days but was great then too.
ALEXIS DAY
3/31/2026
We truly appreciate your thoughtful feedback. It is wonderful to hear Alexis and Chris provided outstanding support throughout your experience, and we look forward to assisting you again.
FORT MYERS, FL
David G|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
4/16/2026
The weight was minimal oil change and tire rotation performed also replaced rear driver side tire that had been punctured.
Christopher Ettere
4/17/2026
We appreciate your feedback. It is great to know your wait time was minimal and everything was handled efficiently. We look forward to assisting you again soon.
LEHIGH ACRES, FL
Joselin L|2025 Chevrolet Traverse
Confirmed Service Customer
4/30/2026
Ty King was super kind and knowledgeable
Ty King
5/2/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CAPE CORAL, FL
Craig C|2026 Chevrolet Equinox
Confirmed Sales Customer
2/5/2026
We received courteous professional and very knowledgable assistence from our sales person Caiden. The dealership is spotless, very organized, and every person we came in contact was pleasant. We are referring other seniors like us to Victory Layne .
FORT MYERS, FL
Robert R|2026 Chevrolet Equinox
Confirmed Sales Customer
3/10/2026
Alexis Day was amazing and took excellent care of us! We would recommend her to anyone! A plus!
ALEXIS DAY
3/11/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CAPE CORAL, FL
Gregory T|2025 Chevrolet Trax
Confirmed Service Customer
3/13/2026
I dropped off car for oil change/tire rotation. Was advised when ready.
3/14/2026
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
LEHIGH ACRES, FL
TARRI F|2026 Chevrolet Traverse
Confirmed Sales Customer
4/8/2026
It was seamless. Jenny Nasimos did an amazing job and explaining everything about the car and got me a great deal. I would definitely send my friends and family here
JENNY NASIMOS
4/9/2026
Hi, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
CAPE CORAL, FL
Ronald C|2025 Chevrolet Corvette Stingray
Confirmed Service Customer
4/21/2026
Everybody was so helpful and answered all my question.
Lennon Solis
4/23/2026
Hello, we're happy to hear you had such a positive experience with us! We look forward to helping again in the future. Take care!
LEHIGH ACRES, FL
LINDA J|2026 Chevrolet Traverse
Confirmed Sales Customer
4/21/2026
Caiden (Cayden) was very helpful and patient. Answering all our questions.
NCS CAIDEN
4/23/2026
Hi, we're glad to hear you found our staff very helpful and patient! We sincerely value your business and look forward to your next visit. Take care!
LABELLE, FL
Mark P|2023 Chevrolet Corvette Z06
Confirmed Service Customer
4/21/2026
great job
Lennon Solis
4/22/2026
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
FORT MYERS, FL
John G|2025 Chevrolet Trax
Confirmed Service Customer
5/1/2026
The service advisor was excellent insuring ever detail of my problem was listed for the mechanic. My wait time was reasonable as I had the car oil changed and tires rotated while it was there.
Ty King
5/1/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
FORT MYERS, FL
John A|2025 Chevrolet Colorado
Confirmed Service Customer
5/1/2026
Very pleased with the entire trip to the dealership. Very easy to set up an appointment that was convenient for me. Everyone at dealership was great. I was kept informed. Wait time was exactly what I was told.
Daniel Sanchez
5/1/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
FT MYERS BEACH, FL
Tami H|2025 Chevrolet Suburban 1500
Confirmed Service Customer
4/20/2026
This was my first time at the dealership for service. I bought my vehicle from this dealership. Not sure if my experience is normal but typically at other dealerships you are greeted outside when you pull up in the lane for service. I had to go inside and find someone to help me. When my vehicle was ready I received a call letting me know but when I returned there was no one to tell me where to pick up and again people just walking past not acknowledging you and there were several others waiting as well. I finally stopped someone and asked how or where I went to pick my car up. Was directed to go to the cashier, cashier had me sign and then directed me to go back to the service desk area for my keys, where again I had to wait and again no acknowledgment. It was a less than stellar 1st impression. I am used to a different level of customer service, this visit didn’t even meet the bare minimum in my opinion. I know not everyone washes vehicles after a service and I now know that this particular dealership does not so I know not to expect that here. It is the closest one to me unfortunately so I may have to return here for my service
Carl McCracken
4/20/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
LEHIGH ACRES, FL
JUSTIN E|2026 Chevrolet Trax
Confirmed Sales Customer
4/24/2026
Kim provided exceptional customer service from start to finish. She was attentive, detail-oriented, and genuinely personable, which made the entire experience outstanding. Thank you to Victory Lane Chevrolet, and especially to Kim for delivering such excellent service.
NCS KIM
4/25/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
FORT MYERS, FL
PEDRO H|2024 Chevrolet Silverado Medium Duty
Confirmed Sales Customer
4/30/2026
My father had an excellent experience at Victory Lane Chevrolet. He was treated very well from start to finish and felt respected and taken care of throughout the entire process. Alexis was especially wonderful, very kind, patient, and professional. Even with a slight language barrier (my father is primarily Spanish-speaking), she went above and beyond to communicate clearly and make everything smooth. She worked hard to get him a great deal on his vehicle, and we are very grateful for the outstanding service.
NCS ALEXIS
5/2/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided outstanding service. We truly appreciate your feedback and look forward to serving you again!
LEHIGH, FL
Richard B|2023 Chevrolet Blazer
Confirmed Service Customer
5/22/2026
everything went well
Nicholas Lahaye
5/23/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
FORT MYERS, FL
GALEN F|2026 Chevrolet Trax
Confirmed Sales Customer
5/22/2026
The sales service provided by Alexis Day was very efficient, pleasant and courteous. I had a good idea of what I wanted to accomplish before I arrived at the dealership. Ms. Day insured that our time there was well spent.
NCS ALEXIS
5/23/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
FORT MYERS, FL
Rich R|2026 Chevrolet Corvette ZR1
Confirmed Service Customer
4/21/2026
Quick, on time, friendly people.
Carl McCracken
4/23/2026
Hi, thank you for taking the time to leave a review for us at Victory Layne Chevrolet! We're looking forward to your next visit!
FINDLAY, OH
ANDREW N|2025 Chevrolet Tahoe
Confirmed Sales Customer
4/25/2026
Alexis was kind, knowledgeable and respectful throughout our experience.
NCS ALEXIS
4/26/2026
We appreciate your kind words! It is wonderful to hear Alexis was knowledgeable, respectful, and supportive throughout your experience. We look forward to assisting you again soon.
KENNERDELL, PA
BOBBIE W|2026 Chevrolet Equinox
Confirmed Sales Customer
5/21/2026
We bought our Chevy Colorado from George Huckleberry and were thrilled to work with George when we bought this car. He did a great job with helping us decide on the car we wanted and made the whole process very easy for us. The car we wanted wasn’t located at Victory Layne so he found one at another location and he drove to another location to bring our car to Victory Layne. He has a great personality and we thoroughly enjoyed working with him.
GEORGE HUCKLEBERRY
5/23/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
CAPE CORAL, FL
Doug K|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/3/2026
Brought truck in because side detection was not working. Dealer did update and told me to drive 3 to 4 hours. Did this.light still came on when starting. Made appointment and Brought back. Was told to drive it more. Back again today. Because it did nothing .plastic left on seat and steering wheel yesterday
FORT MYERS, FL
Joselin L|2025 Chevrolet Traverse
Confirmed Service Customer
6/3/2026
Ty was great
Ty King
6/4/2026
We're grateful for your kind words. It's wonderful to hear Ty made such a positive impression, and we look forward to assisting you again.
CAPE CORAL, FL
Lawrence B|2025 Chevrolet Equinox
Confirmed Service Customer
6/8/2026
Every one was helpful and accommodating kept me in the loop on the work on my car
Dennis Carballosa
6/9/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
NORTH FORT MYERS, FL
Mike S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/12/2026
Over all I have a great experience at this dealership. I would like to point out that my service advisor this time was Ty and he lacks communication and follow up on status updates of my vehicle that has been in service. I have to chase him down for answers and updates. I can not get a call back from him and I have to use the text message to get anything from him
Ty King
6/13/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
ALVA, FL
Neyra C|2024 Chevrolet Suburban 1500
Confirmed Service Customer
3/26/2026
They are fast to do the job
3/27/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
FORT MYERS, FL
Jose G|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
4/3/2026
Jenny did an amazing job with process will continue to one back.
JENNY NASIMOS
4/4/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
NAPLES, FL
Nancy O|2025 Chevrolet Blazer EV
Confirmed Service Customer
6/8/2026
I was very happy with the service department. However, the parts department seems to be understaffed. I had to call repeatedly to find out if a part was in. It would ring and ring and finally disconnect.
Nicholas Lahaye
6/9/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
FORT MYERS, FL
DAYOSHA R|2026 Chevrolet Equinox
Confirmed Sales Customer
6/13/2026
It was very nice. Staff was very welcoming.
NCS RANDY
6/14/2026
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Victory Layne Chevrolet and we hope to see you again soon!
LEHIGH ACRES, FL
Damien C|2020 Chevrolet Corvette
Confirmed Service Customer
6/13/2026
Very disappointed with my service on the vehicle. Counter guy where great and very helpful with my issues. When I came to the work that was done on my car. I was not happy. Oil was change fluid all over the belly pan. Had the transmission service done. I know bolt was missing but they never mentioned anything to have that addressed, I had to call back to have it replaced. Then I have a multi point inspection and they said the car had good tires and brakes passed. Upon my inspection of my brake this morning I realized both front and back brake are extremely low and will need replacing soon. Very disappointed. With service guys having to be told what to look for on a multi point inspection.
Daniel Sanchez
6/14/2026
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
LEHIGH ACRES, FL
Gary C|2026 Chevrolet Trailblazer
Confirmed Service Customer
6/21/2026
Two hours for an oil change don’t fly with me right now
Carl McCracken
6/23/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
FORT MYERS, FL
Anthony T|2019 Chevrolet Equinox
Confirmed Service Customer
2/3/2026
Great svc
IMMOKALEE, FL
ROBIN K|2026 Chevrolet Traverse
Confirmed Sales Customer
6/6/2026
Ben and Allen were very helpful and professional.
NCS MILTON
6/7/2026
Hi, we're glad to hear you found our staff very helpful and professional! We hope to be of service to you again in the future. Take care!
FORT MYERS, FL
Marc B|2024 Chevrolet Colorado
Confirmed Service Customer
6/9/2026
They got me in and out in a timely manner.
Ty King
6/10/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
GAINESVILLE, GA
Jacqueline D|2026 Chevrolet Equinox
Confirmed Service Customer
6/9/2026
Ty is fantastic! gets my car in and out quickly
Ty King
6/10/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CAPE CORAL, FL
Brian G|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/11/2026
I left my truck to get an oil change and air filter replaced, same day the truck is acting funky and my oil pressure gauge was at 0, the next morning the truck was misfiring and i found out that the oil cap was not put back together correctly, oil spilled out and the truck started shaking while i was driving on my way to work and caused me to be late
Carl McCracken
6/13/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
FORT MYERS, FL
Marc Y|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/17/2026
My service team member, Ty, has been very polite and informative throughout the process. Having said that, by no fault of his, I will need three visits to resolve my issue.
Ty King
6/17/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
FORT MYERS, FL
Cheyenne I|2026 Chevrolet Equinox EV
Confirmed Service Customer
6/22/2026
Great experience very helpful besides the young lady who answers the phones in the service department who wasn't very helpful unfortunately, my service provider with the chrome gauges can't remember his name was very helpful and they even provided transportation within 10 miles so I was able to still get everything I needed to get done while my vehicle was getting serviced
Carl McCracken
6/25/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
FORT MYERS, FL
Micheal E|2024 Chevrolet Trax
Confirmed Service Customer
5/28/2026
Service was timely and everyone was very friendly. The one comment I would make is I pay 69.00 back in Michigan at a GM dealership for the same services that were 109.00 here. Thats quite a difference.
Ty King
5/29/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
GRAWN, MI
Emily S|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/28/2026
They did a very good job
Ty King
5/29/2026
Thank you for your kind feedback. We're pleased to know the team delivered quality service and met your expectations. We look forward to helping you again whenever needed.
FORT MYERS, FL
Carlos S|2025 Chevrolet Blazer EV
Confirmed Service Customer
6/6/2026
Blazer EV SS tire rotation and multipoint inspection. All went well. Very satisfied.
Daniel Sanchez
6/7/2026
Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Victory Layne Chevrolet and we hope to see you again soon!
LEHIGH ACRES, FL
CORENNA P|2026 Chevrolet Equinox
Confirmed Sales Customer
6/6/2026
Very knowledgeable and kind people. Lincol was wonderful. Patience with us
NCS LINCOL
6/7/2026
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Victory Layne Chevrolet and we hope to see you again soon!
FORT MYERS, FL
Robert K|2014 Chevrolet Equinox
Confirmed Service Customer
6/19/2026
Chris Campion and Randy Cruz provided exceptional service. We received a very generous trade-in allowance. Chris found a Blazer model which matched our needs, without being excessive. Randy explained all the details of our new Blazer.
Daniel Sanchez
6/20/2026
Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing Victory Layne Chevrolet and we hope to see you again soon!
CAPE CORAL, FL
Larry A|2019 Chevrolet Equinox
Confirmed Service Customer
6/19/2026
Met with Caiden ( Sales Rep) for a test drive. He was friendly and knowledgable about everything I needed. The Sales Manager Chris reviewed everything and approved the deal. It was a plesant experience. This is my 10th New or used GM vehicle. Satified customer.
Carl McCracken
6/20/2026
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Victory Layne Chevrolet and we hope to see you again soon!
FORT MYERS, FL
Troy D|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/22/2026
I understood that the part was on back order and was going to take awhile but there was no communication in the three months I waited for my parts. I called many times to talk to my service advisor and he was never at his desk apparently and the notes left to call me back he never followed. I had to email the service manager to get a call back.
Daniel Sanchez
6/25/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
CAPE CORAL, FL
Timothy R|2025 Chevrolet Equinox
Confirmed Service Customer
6/12/2026
The mechanics found the issue I was having but the check engine light didn’t come on so they could not fix it till the check engine light comes on. Utterly ridiculous! My last three vehicles were chevys, this will be my last.
Carl McCracken
6/13/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
FORT MYERS, FL
ADRIAN T|2026 Chevrolet Trax
Confirmed Sales Customer
6/16/2026
Very easy and fast first time having to deal with a dealership and went
NCS RANDY
6/17/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LABELLE, FL
Jaime T|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/1/2026
Buen servicio al cliente
Ty King
7/2/2026
Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble!
LEHIGH ACRES, FL
James K|2024 Chevrolet Tahoe
Confirmed Service Customer
6/17/2026
The customer service provided to me is the reason I drive from NW Cape Coral to Ft. Myers to have my Chevys serviced. Keep up the good work.
Ty King
6/18/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CAPE CORAL, FL
Christopher T|2026 Chevrolet Silverado 1500
Confirmed Service Customer
7/7/2026
Quick and thorough. Thank you
Carl McCracken
7/8/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!
FORT MYERS, FL
ROBERT Q|2026 Chevrolet Trax
Confirmed Sales Customer
7/9/2026
Everything about my experience was great, especially my Sales Rep Alexis Day. Everything about her performance was outstanding. I have bought many cars and been serviced by many Sales Reps. Alexis has been the best, bar none.
FORT MYERS, FL
Robert W|2026 Chevrolet Silverado 1500
Confirmed Service Customer
6/30/2026
The employees in the service department are very professional and respectful.
Carl McCracken
7/2/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CAPE CORAL, FL
MICHAEL C|2026 Chevrolet Traverse
Confirmed Sales Customer
7/3/2026
I know all of the staff at Victory Lane. They are my friends. I recommend them to my friends . We have a great relationship. Alexis, Chris and Marcos know me well. I purchase quite a few vehicles. A huge thank you to them.
NCS ALEXIS
7/5/2026
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!
FORT MYERS, FL
Linda K|2020 Chevrolet Trax
Confirmed Service Customer
7/7/2026
They tried to over charge me on Everything and I’ve been coming There for years. They wanted to charge me $195 just to check my battery. Seriously And the labor we pay the service department is just ridiculous. Just to put a battery in which takes 15 minutes Shame on them I’m I widow and older Guess they thought they could Take advantage of me! Wrong! 🤔
FT MYERS, FL
Ethel P|2021 Chevrolet Trax
Confirmed Service Customer
6/21/2026
Customer service was good the tech who took care of me was very nice and professional
Nicholas Lahaye
6/23/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
CAPE CORAL, FL
MICHAEL R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
7/1/2026
Alexis was very nice and accommodating.
NCS ALEXIS
7/2/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
CAPE CORAL, FL
Lauren H|2023 Chevrolet Equinox
Confirmed Service Customer
7/2/2026
Always a pleasure
Nicholas Lahaye
7/3/2026
Thank you for sharing your experience with us! We're delighted to hear that you had a positive visit. Your support means a lot to our team, and we look forward to assisting you again whenever you need us.
FORT MYERS, FL
Fernando T|2023 Chevrolet Equinox
Confirmed Service Customer
4/20/2026
Professional and respectful
Carl McCracken
4/20/2026
This respectful and appreciative review means a lot to us. We’re glad our team delivered professional service, and we look forward to assisting you again.
LEHIGH ACRES, FL
Maria G|2025 Chevrolet Silverado 1500
Confirmed Service Customer
4/24/2026
Very good and great service
Carl McCracken
4/25/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LEHIGH ACRES, FL
JESSICA K|2026 Chevrolet Trailblazer
Confirmed Sales Customer
4/29/2026
The saleswomen Kim Green was absolutely amazing! She is so professional and helpful and made it an absolute breeze to buy my car!
NCS KIM
5/1/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
FORT MYERS, FL
Matt T|2024 Chevrolet Blazer EV
Confirmed Service Customer
6/1/2026
The worst experience ever. My car was in the shop for 2 weeks for a repair. No communication. I had to call leave messages to no call back. Wasted time by going there to check on it. Was quoted a number for the repair and to no surprise it was higher when the job was done. Also they do not do loaners rental cars. So I had to figure out my own transportation. I was also told that techs do not start working until after 8am when I was trying to figure out a time to pick up my car. The funny thing is I knew the car was done the day before. Ridiculous stay far away. They are so many Chevy dealers in the area to go to.
Ty King
6/2/2026
It appears that the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours, as it helps us identify areas where we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
PUNTA GORDA, FL
Raymond S|2018 Chevrolet Equinox
Confirmed Service Customer
6/1/2026
Advisor was okay. Had 9:00am appointment for LOF and rotate. When I asked about status at 10:35 they hadn’t even touched it yet. Told me all the appointment did was get me in line. I worked for Chevy dealers for over 49 years. Last 27 for auto group with 12 stores. Our appointment system was set up to have people for LOF’s out within at least 45 minutes so I know it can be done. 2 hours and 15 minutes is totally unreasonable for an oil change. Sorry, but probably won’t be back.
Daniel Sanchez
6/2/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
FORT MYERS, FL
TED T|2026 Chevrolet Suburban
Confirmed Sales Customer
6/12/2026
Fantastic. All expectations met.
EMILIO J
6/13/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
FORT MYERS, FL
Michael K|2022 Chevrolet Colorado
Confirmed Service Customer
6/19/2026
Personal were great! My only problem is that it said on my invoice that they rotated the tires and fill the air in the tires. One of the reasons I wanted the tires rotated is because I knew that the tires were very low in PSI and they were the same when I got it back in the car to take it. I brought this to the attention of one of the workers and immediately took it down filled it up and took care of it he was fantastic!
Dennis Carballosa
6/20/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
NORTH FORT MYERS, FL
TANYA G|2026 Chevrolet Trax
Confirmed Sales Customer
6/23/2026
Alan was amazing to buy a car from, he’s very efficient and has a great personality which made for a fun experience. Jason was also great to work with, very precise and friendly. It was an overall awesome experience and I’ll be sure to send people your way!
HOUSE HOUSE
6/24/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CAPE CORAL, FL
Glory B|2024 Chevrolet Trax
Confirmed Service Customer
6/24/2026
They were on time to do my oil change. I really enjoyed it. You all are very prompt. Thank you so much.
Carl McCracken
6/25/2026
Thank you for taking the time to leave us a review. Customer satisfaction remains our highest priority, and we're thrilled to know you had a positive experience. We look forward to welcoming you back whenever you need us.
LEHIGH ACRES, FL
Monica G|2026 Chevrolet Equinox
Confirmed Service Customer
5/29/2026
Great service! I was in and out in no time!
Daniel Sanchez
5/30/2026
Thank you for the excellent review. We're pleased your visit was handled quickly while still providing great service. We look forward to helping you again in the future.
LEHIGH ACRES, FL
ROBERT T|2026 Chevrolet Traverse
Confirmed Sales Customer
6/4/2026
George Huckleberry is a great salesman! He always takes the time to make sure I understand the new vehicle and that I'm happy with my purchase.
GEORGE HUCKLEBERRY
6/5/2026
Your wonderful feedback about George is sincerely appreciated. Taking the time to ensure customers understand their vehicle and feel confident in their purchase is something he does exceptionally well. Congratulations on your new vehicle, and enjoy every mile ahead!
FORT MYERS, FL
Tom B|2019 GMC 1500 Sierra
Confirmed Service Customer
6/20/2026
Top notch service rep!
Nicholas Lahaye
6/22/2026
Thank you for your feedback! We’re glad to hear you had a great experience with our service team and truly appreciate your support.
CAPE CORAL, FL
Brian K|2026 Chevrolet Tahoe
Confirmed Service Customer
6/23/2026
Leo and Chriss Camp
Rebeca Marino
6/24/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
FORT MYERS, FL
Timothy R|2025 Chevrolet Equinox
Confirmed Service Customer
6/29/2026
The dealership came through on an issue I had after initially denying to fix it because GMC refused to cover it under warranty . They revisited the problem and finally agreed to fix it. Thank you for that. I feel the parent company for the failure not the dealer
Daniel Sanchez
6/30/2026
Hi, your feedback and high star rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
FORT MYERS, FL
DAWN C|2026 Chevrolet Equinox
Confirmed Sales Customer
6/30/2026
Ben Benjamin and the entire team were great! Polite, courteous informative, and professional. Allen was a great help also!
NCS MILTON
7/1/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
CAPE CORAL, FL
NICHOLE Q|2026 Chevrolet Equinox
Confirmed Sales Customer
7/1/2026
I had a great experience. Alan was wonderful and made the whole process very easy
NCS ALAN
7/2/2026
We appreciate your kind words and are glad our team was able to assist you. Providing knowledgeable and attentive service is important to us, and we're happy to know that came through during your visit. Thanks again for your support!
CAPE CORAL, FL